CUPRA Service Plan

1.            These Terms and Conditions

1.1         These Terms and Conditions apply to the CUPRA Service Plan provided with every new model Leon Sportstourer, new model Formentor and all-new Terramar CUPRA vehicles* (As registered from March 2025) supplied by the Importer to the Customer named herein (“you” and “your”) in respect of the CUPRA vehicle described herein (your “vehicle”).

1.2         Please read these Terms and Conditions fully, together with your vehicle owner’s manual.
 

2.            Service Plan Duration

2.1         Your vehicle’s Service Plan runs from the date of your vehicle’s first registration for a period of 3 years or 45,000 km, whichever occurs first.

3.            Service Plan Interval

3.1         Your vehicle must be serviced every 15,000km or 12 months, whichever occurs first.  In normal operation this generally means a yearly service. 

Your vehicle will remind you of an upcoming service via the Driver Information Display in the instrument cluster.

The maximum number of services permitted under the Service Plan Interval is three.

4.            Service Plan Conditions

4.1         Your vehicle’s Service Plan is conditional upon all service work on your vehicle being carried out within the required time or distance intervals in clause 3.1 by a New Zealand approved CUPRA Service Centre located here:

cupraofficial.co.nz/services/locations

5.            Service Plan Inclusions

5.1         In relation to your vehicle, your vehicle’s Service Plan covers the cost of:

(a)           parts and fluids, the exact nature of which depend on your vehicle and your vehicle’s recommended service schedule as supplied by the manufacturer, but which typically include engine oil and filter, pollen filter, brake fluid, drivetrain oils, and windscreen washer fluid top up;

(b)           a full electronic diagnostic inspection and installation of any software updates available for your vehicle; and

(c)           labour required in connection with clauses 5.1(a) or (b).

6.            Service Plan Exclusions

6.1         Your vehicle’s Service Plan does not include:

(a)           items that are deemed by the manufacturer to be consumables and/or subject to wear and tear such as, but not limited to:

(i)            wiper blades, brake pads, brake discs and clutch linings;

(ii)           tyres;

(b)           tyre rotation and balancing or wheel alignment when required;

(c)           fluids and additives not specified in your vehicle’s recommended service schedule, for example AdBlue replenishment;

(d)           any Warrant of Fitness;

(e)           navigation software updates;

(f)            items or labour required due to:

(i)            modifications to your vehicle’s original specifications;

(ii)           misuse or abuse of your vehicle;

(iii)         your vehicle not being driven in accordance with your owner’s manual or the manufacturer’s specifications, guidelines and instructions;

(g)          work not carried out by an approved Brand Service Centre;

(h)           any other items not included in your vehicle’s recommended service schedule.

7.            Your Other Responsibilities

7.1         In addition to your obligations under these Terms and Conditions, you are responsible for:

(a)           the cost of anything outside of the scope of clause 5;

(b)           performing regular maintenance checks on your vehicle, in accordance with your owner’s manual, for example fluid levels and tyre pressure checks.

8.            Service Plan Transferable

8.1         If you sell your vehicle, your vehicle’s Service Plan transfers with your vehicle to the new owner on these Terms and Conditions.

9.            Assistance

9.1         For assistance with your Service Plan, please contact your nearest CUPRA Service Centre.